Consulting Intelligence

Providing Research, Education, Risk Mitigation and
Independent Verification and Validation Services

to the Clients of Consulting Firms

OUR APPROACH

AN INTRODUCTION TO ICM

ABOVE AND BEYOND ICM

THE LEADERSHIP TEAM

OUR ADVISORY BOARD

OUR CLIENTS

A SHORT NOTE FROM BOB

HOME > ABOUT US > OUR APPROACH > ABOVE AND BEYOND ICM

ICM is only the beginning. Introducing CI's Consultant Interaction Lifecycle^SM.

Beginning with the simple 10 step process that forms the foundation of the intetelligent consulting management (ICM) process, Consulting Intelligence has developed the Consultant Interaction Lifecycle^SM.

Based on extensive research with consumers of consulting services, we've determined that there are actually seven distinct stages or states through which an organization passes when interacting with consultants or other providers of professional services.

Using concepts borrowed from the system development lifecycle (SDLC) approach, the stages of the Consultant Interaction Lifecycle^SM have clearly defined beginnings and ends.

As with SDLC, formal activity in one stage can not begin until activity in the prior stage has been completed. In fact, just as in SDLC, the output of one stage is the input to the next stage.

In between the various stages are ‘quality gates’ which ensure that all the required information to begin the next stage is present.

Intelligent Consulting Management provides this framework to the consumers of consulting and other professional services so that they can mitigate their risk and optimize their chance of experiencing a successful engagement.

Using the Consultant Interaction Lifecycle^SM

Based on our extensive research, we've taken a hollistic approach to interacting with consultants. We've defined over 20 distinct steps involved in interacting with consultants and professional services firms. This is a much more robust approach than is described in the typical consultant interaction process map.

By understanding best practices within the Stages and Steps of the Consultant Interaction Lifecycle^SM a consumer of consulting or other professional services can ensure they are optimizing their chance for a successful engagement.

An objective of Intelligent Consulting Management is to ensure the consumer of consulting or other professional services has access to the latest information and that the information is in actionable form.

Use of that information will greatly increase the potential for a successful consulting or professional services engagement.


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